At your first appointment your counsellor will go through a verbal agreement, during this they will explain appointment times and length, when to arrive and what to do when you arrive, what to do if you need to cancel or rearrange, what to do if you want to stop counselling and all aspects of confidentiality.
You will be encouraged to talk about your feelings and emotions, in your own time, with the counsellor who will listen and support you without judging or criticising. They can help you gain a better understanding of your feelings and thought processes and find your own solutions to problems.
It may take a number of sessions before you start to see progress, but you should gradually start to feel better with the help and support of your Counsellor.
A counsellor is not there to sit you down and tell you what to do. Instead, they will encourage you to talk about what is bothering you in order to uncover any root causes and identify your specific ways of thinking. The counsellor may then look to create a plan of action to either help you reconcile your issues or help you to find ways of coping.